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Our commitment to quality and customer satisfaction
At Tayaima Store, we take pride in delivering fresh, high-quality products to your doorstep. We generally do not accept returns as we deal with perishable goods and fresh produce that require immediate consumption. However, we understand that exceptional circumstances may arise.
If products arrive damaged, spoiled, or in poor condition due to delivery issues, we will accept returns and provide a full refund or replacement. This must be reported immediately upon delivery.
If you receive items different from what you ordered, we will arrange for exchange or refund. Please contact us immediately within 2 hours of delivery.
We do not accept returns for change of mind, wrong size selection, or personal preferences as our products are perishable.
Issues must be reported within 2 hours of delivery. Delayed complaints cannot be entertained due to the perishable nature of our products.
Products that have been opened, partially consumed, or tampered with cannot be returned for hygiene and safety reasons.
Contact us within 2 hours of delivery via WhatsApp (+91 8837284911) or email (tayaima.com@gmail.com)
Share order number, photos of damaged items, and delivery details
We'll review your case and provide refund or replacement within 24-48 hours
WhatsApp: +91 8837284911
Email: tayaima.com@gmail.com
Business Hours: 6:00 AM - 10:00 PM (Daily)
For immediate assistance, WhatsApp is the fastest way to reach us. We typically respond within 30 minutes during business hours.
Last Updated: 16 October 2025 | This policy may be updated from time to time. Please check back regularly for any changes.